Responsible Gaming
at 67bbd
Gaming at 67bbd should always be fun, safe, and within your limits. Our responsible gaming framework gives every player in Bangladesh the tools, information, and support needed to stay in control — because your wellbeing always comes first.
Our Commitment to Safe Gaming
At 67bbd, responsible gaming is not an afterthought — it is built into the foundation of how we operate. We believe that online casino and sports betting should be an enjoyable leisure activity, not a source of financial stress or personal harm. Every player who registers an account at 67bbd.net deserves a fair, transparent, and safe environment, and our responsible gaming programme is designed to make that a reality for players right across Bangladesh — from Dhaka and Chittagong to Sylhet, Rajshahi, Khulna, and beyond.
We recognise that for a small number of players, gambling can become problematic. Problem gambling can affect anyone regardless of age, income, or background. That is why 67bbd maintains a comprehensive suite of tools, policies, and support pathways specifically designed to help players recognise early warning signs, take preventive action, and seek professional help if needed. Our team continuously reviews and improves these provisions to keep pace with best practices in player protection.
This page explains the responsible gaming tools available to you, how to use them, and what to do if you feel your gambling habits are no longer under your control. All tools listed here are free of charge and available to every registered 67bbd player immediately upon request.
Every policy and product decision at 67bbd is evaluated through the lens of player wellbeing. We refuse to prioritise short-term revenue over the long-term health and safety of our players.
We publish our responsible gaming policies in plain English so every Bangladeshi player can fully understand their rights, the tools available to them, and how to get help without confusion or delay.
67bbd provides practical, hands-on tools — deposit limits, time-outs, self-exclusion, and reality checks — that put you in direct control of your gaming activity at all times.
Our customer support team is trained to handle responsible gaming requests with empathy, discretion, and urgency. If you reach out for help, you will be treated with respect and your request will be acted upon promptly.
67bbd enforces a strict 18+ policy. All accounts undergo identity and age verification before real-money play is permitted. We do not allow underage gambling under any circumstances.
67bbd's systems continuously monitor gameplay patterns for indicators of problem gambling. Where risk indicators are detected, our team may proactively reach out to offer support resources and protective tools.
18+ Age Restriction
Bangladesh has a young and growing internet-using population, and 67bbd takes its responsibility to prevent underage gambling with the utmost seriousness. Our age verification process — Know Your Customer (KYC) — requires every player to submit valid government-issued identity documentation, such as a Bangladesh National Identity Card (NID) or passport, before accessing real-money features. Age is confirmed at the point of document review; where any doubt exists, the account remains restricted until verification is complete.
If you are a parent or guardian and are concerned that a minor in your household may have accessed or is attempting to access online gambling sites, we strongly recommend using parental control software to block access to gambling-related websites. Additionally, please ensure that your 67bbd account credentials are not accessible to minors. If you believe a minor has accessed a 67bbd account, contact us immediately at [email protected] and we will act without delay.
Strictly Forbidden: Any person under the age of 18 years is strictly prohibited from registering an account, making a deposit, placing a bet, or claiming any bonus or promotion on the 67bbd Platform. Attempts to circumvent age verification using falsified documents constitute a serious breach of our Terms & Conditions and may be reported to relevant authorities.
Parental Controls: We recommend parents and guardians install reputable parental control or content-filtering software (such as Net Nanny, Kaspersky Safe Kids, or built-in device parental controls) to prevent minors from accessing online gambling platforms. Keep your device passwords and 67bbd login credentials private at all times.
Player Protection Tools
67bbd provides a range of practical, player-facing tools designed to help you manage your gambling activity responsibly. These tools are free, always available, and can be activated by contacting our support team at any time. You do not need to provide a reason for requesting any of these tools — your privacy is respected throughout.
Set a maximum deposit amount for a daily, weekly, or monthly period. Once your chosen limit is reached, no further deposits are accepted until the period resets. Reducing a limit takes effect immediately; increasing a limit has a mandatory 7-day cooling-off period before it applies.
Set a maximum amount you are willing to lose over a defined period — daily, weekly, or monthly. When your loss threshold is reached, play is suspended for the remainder of that period. This tool helps prevent chasing losses, one of the most common patterns of problem gambling.
Define the maximum duration of a single gaming session. When the limit is reached, you will be logged out automatically. You can also enable periodic reality check pop-ups that remind you how long you have been playing and how much you have wagered during the current session.
Take a short break of between 24 hours and 6 weeks. During this period your account remains open but deposits and real-money gameplay are suspended. This is ideal for players who feel they need a temporary pause without committing to a longer self-exclusion.
Cap the maximum amount you can wager on a single bet or spin across a defined period. Wager limits apply across all 67bbd game categories — casino, live dealer, sports betting, and slots — giving you consistent protection regardless of how you play.
Enable on-screen reminders at intervals you choose (every 30, 60, or 90 minutes) that display your session duration, net win/loss, and total wagers placed. Reality checks are designed to break immersion and prompt you to make an active, conscious decision about whether to continue playing.
Review your full transaction and gameplay history at any time via your account dashboard. Transparent access to your own data helps you track spending patterns, identify any concerning trends early, and make more informed decisions about your gaming behaviour.
At any time you can opt out of all promotional communications — bonus offers, seasonal promotions, and game launch notifications. Removing yourself from marketing reduces exposure to triggers that may encourage unplanned gambling sessions.
How to Activate These Tools: All player protection tools are available on request. Simply email [email protected] with the subject line "Responsible Gaming Request — [Your Username]" and specify which tool you would like to activate and at what level. Our team will action your request promptly and confirm by email once the tool is in place.
Self-Exclusion Programme
Self-exclusion is the most comprehensive player protection tool available at 67bbd. It allows you to completely exclude yourself from the Platform for a defined period — or permanently — if you feel that gambling is causing harm to your finances, relationships, mental health, or daily life. Self-exclusion is taken seriously: once activated, it cannot be reversed during the chosen exclusion period, regardless of any subsequent request to reopen your account.
How Self-Exclusion Works at 67bbd
-
1Submit Your RequestEmail [email protected] with the subject "Self-Exclusion Request — [Your Username]". State the duration you wish to be excluded: 6 months, 1 year, 2 years, 5 years, or permanent. You do not need to provide a reason, but our team is available to talk if you need support.
-
2Identity ConfirmationTo protect your account, we will verify your identity using your registered email address and one piece of identity documentation. This step prevents unauthorised self-exclusion requests submitted by third parties.
-
3Account SuspensionOnce your identity is confirmed, your 67bbd account will be suspended within 24 hours. All active sessions will be terminated. Any remaining account balance will be returned to your registered payment method (bKash, Nagad, or bank account) within 5 business days.
-
4Marketing SuppressionYour account will be immediately removed from all marketing lists. You will not receive any promotional emails, SMS messages, or bonus notifications during your exclusion period. If you receive any marketing material after exclusion is confirmed, contact us immediately.
-
5Exclusion Period & ReinstatementYour exclusion remains in force for the full requested period. For exclusions of 6 months or longer, a mandatory 7-day reflection period applies after the exclusion expires before any reinstatement request will be considered. Permanent exclusions cannot be reversed under any circumstances.
Exclusion Duration Options
- 6 Months — Minimum self-exclusion period available at 67bbd.
- 1 Year — Recommended for players experiencing moderate concerns about their gambling habits.
- 2 Years — Suitable for players whose gambling has affected their finances or relationships significantly.
- 5 Years — For players who need an extended, firm commitment to stopping gambling activity.
- Permanent — Irreversible exclusion for players who wish to never return to gambling. This decision is final.
Important: Self-exclusion at 67bbd applies only to the 67bbd Platform. If you are concerned about gambling across multiple platforms, we strongly encourage you to contact a professional support organisation (see the Getting Help section below) who can assist you in self-excluding from a wider range of gambling services simultaneously.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Many people do not realise their gambling has become problematic until it has already caused significant harm. Being able to recognise the early warning signs — in yourself or in someone close to you — is the first step towards getting things back under control. The signs listed below are not a clinical diagnosis, but they are widely recognised indicators that gambling may no longer be a healthy leisure activity.
If you recognise any of these signs: Please do not wait until things get worse. Reaching out early gives you the best chance of resolving the issue before it escalates into a serious financial or personal crisis. Contact the 67bbd support team at [email protected] to request protective tools, or speak to a professional support organisation (see the Getting Help section below). You are not alone — help is available.
Getting Help
While 67bbd's own responsible gaming tools are a strong first line of defence, we strongly encourage players who are experiencing problem gambling to also seek support from independent professional organisations. These organisations offer confidential advice, counselling, and peer support — free of charge — and can help you develop a personalised recovery plan. Speaking to a professional is not a sign of weakness; it is a practical and courageous step towards regaining control.
What Professional Support Can Offer
- Confidential counselling sessions with trained therapists who specialise in gambling addiction and behavioural disorders.
- Cognitive Behavioural Therapy (CBT) programmes specifically designed to address the thought patterns and behaviours associated with compulsive gambling.
- Peer support groups where you can connect with others who have experienced similar challenges in a safe and non-judgmental environment.
- Financial counselling to help you manage debts accumulated through gambling and develop a realistic plan for financial recovery.
- Family support services for partners, parents, and children affected by a loved one's gambling problem.
- Crisis helplines available for immediate support when you feel overwhelmed or at risk of serious harm.
Recommended Steps If You Need Help
- Step 1: Contact 67bbd support at [email protected] to activate a cooling-off period or self-exclusion while you seek help.
- Step 2: Reach out to a trusted family member or friend and let them know you are struggling — social support is a key factor in recovery.
- Step 3: Contact a professional counselling or mental health service for a confidential assessment and to explore your support options.
- Step 4: Consider speaking to your bank or mobile money provider (bKash, Nagad, Rocket) about blocking gambling-related transactions as an added layer of protection.
- Step 5: Use parental controls or device-level website blocking tools to restrict your own access to gambling sites during your recovery period.
A Note on Privacy: All responsible gaming requests made to 67bbd are handled with strict confidentiality. Your request for self-exclusion, a cooling-off period, deposit limits, or any other protective tool will not be shared with third parties and will not affect any pending withdrawals of your existing balance. We treat every such request with discretion and urgency.
How to Request Assistance
Requesting responsible gaming support at 67bbd is straightforward. All requests are handled via email so there is a clear written record of your request and our response. Below is the step-by-step process for activating any player protection tool or initiating a self-exclusion.
-
1Identify the Tool You NeedReview the Player Protection Tools section above and decide which tool best matches your current situation — a deposit limit, a cooling-off period, a session time limit, a wager limit, a loss limit, a marketing opt-out, or a full self-exclusion. You may request more than one tool at the same time.
-
2Email Our Support TeamSend an email to [email protected]. Use the subject line: "Responsible Gaming Request — [Your 67bbd Username]". In the body of the email, clearly state which tool you are requesting and any relevant parameters (for example: "I would like to set a daily deposit limit of ৳2,000" or "I would like to self-exclude for 12 months").
-
3Identity VerificationFor most tool requests, verification is done by confirming your request from your registered email address. For self-exclusion and account closure requests, we may ask for one additional piece of identity documentation to ensure the request is genuinely from the account holder.
-
4Confirmation and ActivationOur support team aims to action all responsible gaming requests within 24 hours of receiving a verified request (Bangladesh Standard Time, UTC+6). You will receive a confirmation email once the tool has been activated on your account. Please retain this confirmation email for your records.
-
5Follow Up If NeededIf you do not receive a confirmation within 24 hours, or if you have any concerns about your request, please send a follow-up email quoting your original request. Your responsible gaming requests are treated as our highest priority support category and will always be escalated if there is any delay.
Response Time Targets
- Deposit / Loss / Wager Limits: Activated within 24 hours of verified request.
- Session Time Limits: Activated within 24 hours of verified request.
- Cooling-Off Period: Activated within 24 hours of verified request.
- Self-Exclusion: Activated within 24 hours of identity confirmation.
- Marketing Opt-Out: Activated within 24 hours; takes full effect within 48 hours across all channels.
- Balance Withdrawal on Exclusion: Returned within 5 business days.
Subject Line Format: Using the correct subject line — "Responsible Gaming Request — [Username]" — ensures your email is automatically routed to our dedicated responsible gaming team and is not delayed in a general support queue.
Contact & Support
If you have any questions about responsible gaming at 67bbd, need to activate a player protection tool, or are concerned about your own or someone else's gambling behaviour, our support team is here to help. All responsible gaming communications are handled with full confidentiality and treated as a priority. You will always be responded to with respect, care, and without judgment.
To request any player protection tool, initiate a self-exclusion, or raise a responsible gaming concern, contact our team directly. We respond within 24 hours (Bangladesh Standard Time, UTC+6) to all responsible gaming emails. For fastest routing, use the subject line format specified in the How to Request section above.
Preferred language: English
All communications treated as strictly confidential
Useful Information to Include in Your Email
- Your registered username or the email address associated with your 67bbd account.
- The specific tool or action you are requesting (deposit limit, self-exclusion, cooling-off, etc.).
- The desired parameters — for example, limit amount in BDT, exclusion duration, or time-out period length.
- Any urgency indicator — if you are in crisis or need immediate account suspension, state this clearly at the top of your email and we will prioritise your case.
- Your preferred contact method for our confirmation reply — so we can reach you in the format most convenient for you.
You are never required to justify or explain your responsible gaming request. Simply telling us what you need is enough — our team will handle the rest.
If gambling is affecting your daily life, finances, or relationships, reach out today. Early action makes recovery significantly easier. No request for help is too small — our team is here for you.
If someone you care about may have a gambling problem, contact us to discuss what options are available. We can advise on how to support a loved one and what protective measures are possible under our policies.
For any general questions about our responsible gaming programme — how tools work, what policies apply, or how we verify age — our support team is available and happy to explain anything in plain, clear English.
Your Safety Is Our Priority
Enjoy everything 67bbd has to offer — cricket betting, slots, live casino, and more — knowing that our full responsible gaming framework is always working to keep you protected.
For adults aged 18 and above only. Please gamble responsibly.